Order In Person (Retail or Walk-In Center)
Costco
Costco locations have toll tags available to pick up and use immediately. If you get a toll tag at a retail store, you must register the tag and set up an account by calling the Customer Service Center at 877-BAY-TOLL (877-229-8655) or by creating a FasTrak account online. If you do not register the tag and set up an account within seven days, the toll tag will deactivate.
FasTrak Walk-In Center
You can get a toll tag at the FasTrak Walk-In Center at 375 Beale Street in San Francisco. The center is open Monday-Friday, from 8:30 a.m. to 5:30 p.m. Please check in with the security guard when you arrive.
A representative can help you set up your account so that your toll tag can be used immediately. Customers can also return toll tags, discuss disputes and get additional account assistance at the Walk-In Center.
Once you receive your FasTrak toll tag(s), follow our tips for mounting your toll tag in the FasTrak Toll Tag Guide.
FasTrak Toll Tags Guide
Create Your Web Account
If you ordered or registered a FasTrak toll tag at Costco or at the FasTrak Walk-In Center and you want to manage your account online, you will need to create a FasTrak username and password.
Create a username and password
Once you receive your FasTrak toll tag(s), follow our tips for mounting your toll tag in the FasTrak Toll Tag Guide.
FasTrak Toll Tags Guide
Payment Methods
Credit cards (Visa, MasterCard, American Express, and Discover), cash, personal check, money order or cashier's check are accepted when paying at the FasTrak Walk-In Center. Costco accepts cash, Visa credit cards and personal checks from Costco members.